Frequently Asked Questions

Great care is taken to protect your flowers during shipping. Should they arrive compressed, simply fluff them out and they will take on their original shape. Be cautious when cleaning flowers. Spot clean by gently dabbing water to affected area as needed. Do not submerge flowers in water. 

Our nylon headbands are very stretchy and soft. They can fit newborns to infants, toddlers, kids, and even some adults. 

All flowers are made using a luxurious wool or wool blend felt, providing a much better feel and look than acrylic felt typically found in many craft stores.

Each item is made by hand with great care and attention to detail. Every flower and product is personally designed by Sabal + Rose and is sure to stand out as an original. 

Yes, absolutely! Use the contact form for inquiries. 

I do not accept returns, exchanges or cancellations.

However, if you have any issues with your order, please contact us.
 

Processing Time

The time needed to prepare orders for shipping varies. Each item is made by hand-- some are premade and some are made to order. For details, see individual items.

Estimated shipping time

Delivery time depends on the shipping method you choose. Standard shipping in North America is typically 3-5 days. We do our best to meet these estimates but cannot guarantee them.

Customs and import taxes

If you're ordering from outside of the United States, you will be responsible for shipping and any customs and import taxes that may apply. Sabal + Rose is not responsible for delays due to customs.
 

Yes, aside from the US, we gladly ship to Canada. However, buyer is responsible for shipping and any customs and import taxes that may apply. Sabal + Rose is not responsible for delays due to customs.